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On-Demand – Difficult Conversations – A Managers Guide

On this Difficult Conversations – A Managers Guide course at Blue Mountains International Hotel Management School, you’ll learn how showing respect and empowering employees will lead to fewer challenges down the line and more respect in return.

Quick Facts

 
Full-time Duration: 1 day
Starting in: Anytime
Tuition Fee: AUD 139
Location: Online

Opportunities

From time to time, managers face conversations which they may feel ill-equipped to handle. Such discussions may include addressing poor performance or unacceptable behaviours, then giving corrective feedback and handling disciplinary processes.

Don’t forget, managers are also responsible for reinforcing positive performance, too. In this Difficult Conversations – A Managers Guide course at Blue Mountains International Hotel Management School, you will discover how to have these difficult conversations when they do arise, the importance of managing your own emotional state and tips on giving constructive feedback.

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Programme Structure

  • Are you a busy, working hotel manager? Do you need to upskill? Do you aspire to move into a senior leadership position? Are you looking for flexible, customised learning? Are you ready to invest in your future?
  • If your answer is ‘yes’, then our short courses could be ideal for you. Take control of your career trajectory and start your learning journey today.

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